What is Jira Service Management?

Jira Service Management is a great service management solution for teams to track, receive, resolve, and manage requests from customers. Jira Service Management is developed on the Jira platform. It is designed towards bringing business, IT, operations, and development teams closer with the help of a wide range of features for emphasizing collaboration at speed. Customers can send requests via email, an embeddable widget, or through a customized help center. Jira Service Management, as an innovative solution, helps in classifying incidents, servicing requests, changes, and problems through the organization. It also ensures prioritization of the given requests in a single place. It also helps in keeping your team on track with the respective goals.