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How to set up Escalation Rules and notifications in Opsgenie

Patricia Modispacher • 20. October 2021

Correctly categorize operational faults and forward error notifications? That's what Opsgenie is for. Making sure that the incident is really fixed, even if several people from the emergency on-call team are prevented? That's what Escalation Rules in Opsgenie are for. In this article, we'll show you how to configure them properly so that errors don't remain unresolved.

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How to get schedule data from Opsgenie into CSV format

Ruben Jäckle • 19. October 2021

In this article we will show you how to export appointment data from Opsgenie in CSV format. We will use a practical use case by one of our consulting customers as an example. You can thereby adapt this example to your situation and solve your own personal use case.

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Making the most of the Opsgenie alerting system with Incident Rules

Patricia Modispacher • 15. October 2021

A flood of useless notifications and when critical disruptions occur, no one feels addressed? This problem is quite commen among companies. But with the Opsgenie alerting tool, you'll never miss an incident again. Learn here about the advantages of the software and how to set up Incident Rules optimally.

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Comparison of different Jira reporting add-ons

Laura Niedermayer • 15. October 2021

In this article we will show you 5 different Jira Reporting add-ons and compare them based on important features. We introduce you to the Document Generator, Xporter, EazyBI, Rempo and Report Builder. Find out which of the Jira reporting tools is best for your specific use cases.

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More than just data privacy: Permission monitoring in Jira

Patricia Modispacher • 15. October 2021

Which user has which rights and when? The work of system administrators in Jira can be very complex - but not with our Data Protection and Security Toolkit. Here, we explain how permissions in Jira work and how to monitor them in an Agile way. Read on and see how our tool can do much more than just data protection.

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How to track time spent on Jira Tickets with a specific Epic

Ruben Jäckle • 5. October 2021

In this article, we will show you how Report Builder helps you to optimize your project management with Jira by means of this specific use case. We will take a closer look at the Quick Reports and illustrate the various functions of this area.

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HP QC migration to Xray for Jira: How to perfectly optimize your test management in simple steps

Patricia Modispacher • 29. September 2021

Do you manage your test management with HP QC and want to relieve your DevOps and speed up your release cycle? With Xray for Jira you can do it! In this step-by-step guide, we explain the migration process and how we can support you.

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How to use the Confluence Cloud Migration Assistant

Laura Niedermayer • 24. September 2021

The Confluence Cloud Migration Assistant is a free app from Atlassian that supports you with your migration to the Confluence Cloud. In this tips & tricks article, we will show you what can be migrated using the app.

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