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A comparison of the different administration levels in Jira

Laura Niedermayer • 5. November 2021

Administrators are an important user group in Jira. In contrast to normal users, they have special authorizations and are responsible for the systems, projects, products and boards. In this article, we want to give you an overview of the different administration levels and the differences that you should pay attention to with server and cloud.

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How to create Postmortem Reports and analysis in Opsgenie

Patricia Modispacher • 2. November 2021

Opsgenie is perfect as an alert system to detect incidents and send alerts to the right people. But don't stop there: use analytics and the postmortem reporting to avoid any failures in the future. Learn how to create a Postmortem Report here!

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How to use Report Builder Flow Time Report

Ruben Jäckle • 29. October 2021

For SAFe Product Owners and Scrum Masters, Actonic's Report Builder has a very special report at the ready: the Flow Time Report. With it, you measure the efficiency of your value chain, the time frame being defined by you individually. In this tutorial we explain how to do that.

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Detecting unknown attachments in Confluence – How to use ScriptRunner for tidy Confluence pages

Ruben Jäckle • 22. October 2021

In this article we will explain why sometimes "Unknown Attachments" icons appear on your Confluence page and how to find all of them on your instance in no time using our consultant Victoria's method to replace them with the correct file.

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One report for all cases: How to use Report Builder Universal Report

Patricia Modispacher • 22. October 2021

Overcome limitations of pre-installed Jira reporting? Are you looking for effortless ways to create customized reports without programming skills? Actonic's new Report Builder Universal Report will make it possible. Learn here how to use it.

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Report Builder: Version 3.1.22 Release Notes (Cloud/Server/DC)

Ruben Jäckle • 22. October 2021

Our latest Report Builder version includes a very special new Quick Report: the Universal Report. In addition, the new Scripted Report "Flow Time" is now available and we have made some improvements in the user interface.

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How to create backups in Jira

Laura Niedermayer • 21. October 2021

Whenever important data is involved, it should be backed up. Backup copies are created in order to be protected against data loss in the event of an emergency, for example due to a server crash. In this article we will give you instructions on how to create manual backups for your Jira instances.

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Asynchronous and focused: perfect workflows with Jira and Confluence

Patricia Modispacher • 21. October 2021

You're working on an important project and want to get the best performance with Deep Work. But a pop-up window here, a notification tone there, and a spontaneous web conference make efficient workflow impossible. The solution to this problem is Atlassian's collaboration tools like Jira and Confluence. Discover all the benefits now!

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