Atlassian Best Practices Archives

Atlassian Best Practices

Automatically add JSM request participants in Jira with security levels

Patricia Modispacher • 4. August 2022

You want to add your Jira Service Management request participants to Jira Software automatically, but a security scheme prevents this? We have found a simple and efficient way to overcome this roadblock. Read now!

New Work through Atlassian Tools

Ruben Jäckle • 20. May 2022

New Work is the trend that will sooner or later getting the upper hand in the labor market. Learn about the benefits of New Work for employers and employees, and how Jira and Confluence can help you adopt the necessary work practices.

Jira announcement banner: creative examples

Patricia Modispacher • 11. May 2022

Out-of-the-box Jira announcement banners are easily overlooked. If you want to add images, logos or customize font size and colors, you need some HTML as well as CSS skills. We'll show you a solution to get totally creative with Jira announcements. These tips will spice up all company announcements. Read now!

Apply JSM approval workflow changes to pending status tickets

Patricia Modispacher • 4. May 2022

If you change the approval workflow in Jira Service Management, you have to make sure that the new settings are also transferred to tickets in pending status. Bulk changes unfortunately do not work at this point. In this exclusive tip, we will show you how to successfully transfer the new JSM approval workflow to tickets in pending status!

Confluence table sorting like a pro

Patricia Modispacher • 3. May 2022

Sorting Confluence tables unfortunately does not always work as expected. Filtering data in Confluence, rearranging columns or moving entire cells is often anything but intuitive. We’ll show you how to do it easily!

Jira pricing: minimize license costs with these tips

Patricia Modispacher • 13. April 2022

Jira pricing can be quite confusing. If you don't keep an eye on your user accounts, you can quickly find yourself switching to the next higher user level – and having to pay higher Jira license costs. Our tips will help you make tidy savings. Read now!

Agile Marketing made easy with Confluence

Laura Niedermayer • 18. March 2022

Agility has become an integral part of today's working world. Even outside of software development. That's why more and more marketing teams are getting on the agile way of working. But what is agile marketing, anyway? What does Confluence have to do with it, and what are the best ways to improve working with Confluence? We answer these and more questions in this article.

Jira components vs. labels: how to use them correctly

Patricia Modispacher • 11. February 2022

When working with Jira, sooner or later, you will come across the terms components and labels. In this article, we’ll explain what Jira Components and Labels are, the difference between them, and when it's best to use them.

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