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How to use Report Builder Flow Time Report

Ruben Jäckle • 29. October 2021
For SAFe Product Owners and Scrum Masters, Actonic's Report Builder has a very special report at the ready: the Flow Time Report. With it, you measure the efficiency of your value chain, the time frame being defined by you individually. In this tutorial we explain how to do that.
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How to create backups in Jira

Laura Niedermayer • 21. October 2021
Whenever important data is involved, it should be backed up. Backup copies are created in order to be protected against data loss in the event of an emergency, for example due to a server crash. In this article we will give you instructions on how to create manual backups for your Jira instances.
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Asynchronous and focused: perfect workflows with Jira and Confluence

Patricia Modispacher • 21. October 2021
You're working on an important project and want to get the best performance with Deep Work. But a pop-up window here, a notification tone there, and a spontaneous web conference make efficient workflow impossible. The solution to this problem is Atlassian's collaboration tools like Jira and Confluence. Discover all the benefits now!
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How to set up Escalation Rules and notifications in Opsgenie

Patricia Modispacher • 20. October 2021
Correctly categorize operational faults and forward error notifications? That's what Opsgenie is for. Making sure that the incident is really fixed, even if several people from the emergency on-call team are prevented? That's what Escalation Rules in Opsgenie are for. In this article, we'll show you how to configure them properly so that errors don't remain unresolved.
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How to get schedule data from Opsgenie into CSV format

Ruben Jäckle • 19. October 2021
In this article we will show you how to export appointment data from Opsgenie in CSV format. We will use a practical use case by one of our consulting customers as an example. You can thereby adapt this example to your situation and solve your own personal use case.
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