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Good response time? How to improve your KPIs with Jira!

Patricia Modispacher • 18. February 2022

The initial response time is an essential key performance indicator to determine the performance of your Jira support team and the resulting customer satisfaction. Use this guide to find out if you have a good response time in Jira in your company. Tips on how to optimize response time included!

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Jira components vs. labels: how to use them correctly

Patricia Modispacher • 11. February 2022

When working with Jira, sooner or later, you will come across the terms components and labels. In this article, we’ll explain what Jira Components and Labels are, the difference between them, and when it's best to use them.

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Report Builder: Version 3.7.0 Release Notes (Cloud/Server/DC)

Patricia Modispacher • 10. February 2022

The new version of Report Builder includes a new feature that allows synchronizing team members with one or more Jira groups. It also makes it easier to manage report permissions. In addition, a new report: Velocity Chart has been added to Report Builder.

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Use co-terming and never miss a license renewal again!

Patricia Modispacher • 3. February 2022

Spending a lot of time on license management? Annoying. Missed a license renewal? Dangerous. Co-terming your license agreements is the ultimate solution to keep all your Atlassian products up to date at the same time and in a straightforward manner. Learn how to do it here!

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Report Builder: Version 3.6.0 Release Notes (Cloud/Server/DC)

Ruben Jäckle • 28. January 2022

The new version of Report Builder includes a new feature that allows reports to be accessed by multiple users through a shareable link. A new feature has also been added to the Scripted Reports section and a bug has been fixed. Also, the ability to switch between teams directly from the Team Time Tracking Report has been added.

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Confluence for marketing teams: next level marketing with these tips

Patricia Modispacher • 20. January 2022

Plan, update and implement the marketing strategy, communicate transparently both internally and externally and store exciting content ideas in a structured way at one source? These and more challenges are easily overcome with Confluence Cloud. In this article, you will learn how the collaboration and communication tool will also inspire your marketing team.

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Easily organize big projects in Jira

Patricia Modispacher • 14. January 2022

Do you manage hundreds or maybe even thousands of Tasks in Jira and still want to keep track of your big projects? In this article, we explain the best methods for perfectly managing even large amounts of data with boards, roadmaps, and reports.

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Bulk import of tests into Jira with Xray Test Case Importer

Patricia Modispacher • 13. January 2022

You are about to merge several Xray instances and now want to import a large amount of tests into your Jira instance? Then the Xray Test Case Importer is exactly the right tool. In this article, we show you important expert tips and tricks for a quick import success.

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