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ITSM Key Metrics: custom Jira Scripts with Report Builder | part 6

Viktoria Kvindt • 8. April 2021

Get to know our 6th Report Builder report called "Service Management: Key metrics". It quickly and simply displays two key metrics, namely Tickets created in last 30 days and median first reply time

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Jira Key metrics for activity: custom Jira Scripts with Report Builder | part 5

Viktoria Kvindt • 1. April 2021

Our 5th Report Builder report is helping you to gain insight into important key metrics for your suppor team. It showcases the changes in percentages, comparing the last 7 and 30 days.

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Report Builder: Version 3.1.15 Release Notes (Cloud/Server/DC)

Laura Niedermayer • 1. April 2021

In this new Report Builder release, we've added Russian as a new language. In addition, the app remembers the report configuration when you save a report. You are able to save a lot of time, when you are creating a new report now.

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Report Builder: Version 3.1.14 Release Notes (Cloud/Server/DC)

Viktoria Kvindt • 16. March 2021

In our new Report Builder release we've added two new reports called "Calendar" and "Lead time". They will support users in getting an oveview of important metrics in a comprehensive way.

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Page Tree Versioning in Confluence

Viktoria Kvindt • 15. March 2021

Explore and compare how you can configure your Confluence page tree versioning settings with Comala Publishing, Scroll Versions or Listener development and adjust it to your needs.

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Report Builder: Version 3.1.13 Release Notes (Cloud/Server/DC)

Viktoria Kvindt • 3. March 2021

In our newest Report Builder Release we've added several new features for report templates as well as for report creating. We've also embedded a new start page, to simplify the starting point in our app.

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Epic vs. Story vs. Task in Jira

Viktoria Kvindt • 2. March 2021

We describe the issue types Epic, Story and task and showcase in practical examples how they are being used by our consulting and marketing team in the Atlassian ecosystem.

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Report Builder: Version 3.1.11 Release Notes (Cloud/Server/DC)

Laura Niedermayer • 15. February 2021

In this release, we introduce general improvements about exporting und and the permissions selector. Furthermore you have the ability to disable some app moduls, for example "my timesheet".

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