Changing fields for certain issue types

By Veronika Averina•18. June 2020•Reading time: 3 minutes

An issue is a core element of Jira and describes an action that has to be taken. There are several default Jira issue types (depending on the application you use). In addition, a system administrator can extend the list of issue types to help you group and categorize similar ones. The following issue types are an example of default issue types that can be used in Jira:

Task,
Sub-task,
Epic,
Story,
Bug,
Technical Story,
Technical Task.

Each Jira project has issue type schemes that are associated with it. Issue type schemes determine which issue types will be available for a project and in which order these issue types will be displayed in a user’s Jira interface.

Sometimes, you need to remove one of the fields available for a certain issue type, which requires using different screens and screen schemes. How do you do it? Read on to find out.

The Problem

A customer wants a field removed only from the issue type Story. However, issue type Story is in the same screen scheme as the other issue types.

The Screens page of the Jira project settings, where the issue type Story is highlighted among the issue types of the default FIT Screen Scheme

The Solution

1. Click on the edit icon to view the screen scheme:

The same Screens page with the edit icon of the FIT Screen Scheme highlighted

2. Remember which screens are associated with the issue type Story.

The configuration of the FIT Screen Scheme with the highlighted screens for the operations Default, Create Issue and Edit Issue

3. Switch to Screens, search for affected screens and make a copy of the screens associated with the issue type

4. Go to Screen schemes, create a new scheme and assign the copied screens to it.

The newly created FIT Story Screen Scheme with the copied screens assigned to Default, Create Issue and Edit Issue

5. Click on the screen links to edit the screens.

6. Find the affected field and remove it.

The configuration of the FIT Story Screen with its list of fields, from which the affected field is removed

7. When the new screen scheme is ready, go to Issue Type Screen Scheme and search for the issue type screen scheme used in the project:

The list of issue type screen schemes in the Jira administration, with the menu entry Issue type screen schemes highlighted

8. Then click on Configure next to the respective Issue Type Screen Scheme.

The same list scrolled down to the searched scheme, where FIT - Issue Type Screen Scheme of the project Future Sales IT is highlighted

9. Click on Associate an issue type with a screen scheme.

The configuration of the FIT issue type screen scheme with the highlighted button Associate an issue type with a screen scheme

10. Select the required issue type and previously created Screen scheme and hit Add.

The dialog Associate an Issue Type with a Screen Scheme with the issue type Story and the FIT Story Screen Scheme selected

11. When the new issue type screen scheme is ready, go back to Project Settings → Screens and refresh the page. This is the result you should get:

The Screens page after the change, where Story now has its own FIT Story Screen Scheme next to the default scheme and the epic scheme

We hope it helps. If you have any questions, feel free to contact us at [email protected].

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