We compare the market leaders among ITSM solutions: Jira Service Management vs. ServiceNow. Find out which features differ and when you should use JSM.
Customer satisfaction is at the heart of every successful business. With these new ITSM reports from Report Builder, you can improve your service quality sustainably!
The Page Properties Macro and the Page Properties Report Macro are the perfect team to turn static Confluence pages into dynamic overviews. We will show you how to do it step by step!
Manage knowledge optimally and save time and resources: Well-structured documentation brings many advantages for project management. With Confluence, you get the most out of your documentation. Here you will learn how.
The efficient creation and configuration of Kanban boards in Jira has to be learned. In this article, you can. We'll start with the basics and explain what the benefits of the Kanban methodology are and how it differs from Scrum. Have fun!
Why do so many organizations around the world use Jira? What is Jira actually? Why is it so popular, and which benefits of the software can be found in different use cases? Find out in our article!
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