Jira Service Management vs. ServiceNow: Feature Comparison

Patricia Modispacher • 2. August 2023

We compare the market leaders among ITSM solutions: Jira Service Management vs. ServiceNow. Find out which features differ and when you should use JSM.

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Jira Custom Reports: Make your success visible!

Patricia Modispacher • 20. July 2023

Jira standard reports quickly reach their limits. Discover here three ways to create custom reports quickly and easily: with Report Builder!

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Successful Jira Service Management Reporting with Examples

Patricia Modispacher • 6. July 2023

Customer satisfaction is at the heart of every successful business. With these new ITSM reports from Report Builder, you can improve your service quality sustainably!

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Breaking Down Silos at work with Jira Snapshots for Confluence

Patricia Modispacher • 26. June 2023

Our friends at RadBee share how to break silos at work with Jira and Confluence in their guest post. Reading recommendation for project managers!

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How to use Page Properties Macros in Confluence

Patricia Modispacher • 24. May 2023

The Page Properties Macro and the Page Properties Report Macro are the perfect team to turn static Confluence pages into dynamic overviews. We will show you how to do it step by step!

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Using Confluence for an efficient Documentation

Patricia Modispacher • 15. May 2023

Manage knowledge optimally and save time and resources: Well-structured documentation brings many advantages for project management. With Confluence, you get the most out of your documentation. Here you will learn how.

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How to easily create and configure a Kanban Board in Jira

Patricia Modispacher • 24. April 2023

The efficient creation and configuration of Kanban boards in Jira has to be learned. In this article, you can. We'll start with the basics and explain what the benefits of the Kanban methodology are and how it differs from Scrum. Have fun!

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What is Jira, and why use it?

Patricia Modispacher • 6. April 2023

Why do so many organizations around the world use Jira? What is Jira actually? Why is it so popular, and which benefits of the software can be found in different use cases? Find out in our article!

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