Is Personal Data Hiding in Your Atlassian Instance? Here’s How to Find Out
Introduction:
Here’s a tough question: Do you know where all your personal data is stored in Jira and Confluence?
If your answer is “not really,” you’re not alone. Most teams don’t realize that PII (Personally Identifiable Information) lives in more than just user profiles. It hides in comments, custom fields, attachments—even automation logs.
And that’s a big problem if you’re held to GDPR, CCPA, or other privacy standards.
Where Personal Data Typically Hides
Some common (and often overlooked) hotspots:
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Issue descriptions with pasted customer emails
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Internal documentation pages listing staff contact details
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Chat transcripts embedded in comments
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Screenshots showing user names or account numbers
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Form data copied into Confluence from CRMs
Even a single exposed record can trigger a data breach notification.
How DPT Uncovers Hidden Risk
The Data Protection and Security Toolkit is built to surface what Jira and Confluence can’t.
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Regex-Based Scanning: Find structured patterns like emails, SSNs, or phone numbers
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Full Page & Issue Scans: Go beyond visible fields—scan comments, history, and metadata
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Attachment Analysis: Scan file names and text-based files for personal info
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Custom Patterns: Define proprietary data formats (like internal IDs or partner codes)
Real Results in Real Time
No more waiting days for IT to run scripts. DPT gives admins instant insight into their data landscape—so you can fix problems before they escalate.
Next Steps
If you’re not actively monitoring personal data in Atlassian, you’re taking a big risk.
The good news? It’s easy to fix.
👉 Try the scanner with a free demo
👉 Install from the Atlassian Marketplace