{"id":9693,"date":"2023-01-26T08:03:25","date_gmt":"2023-01-26T07:03:25","guid":{"rendered":"https:\/\/actonic.de\/?p=9693"},"modified":"2023-03-29T11:52:16","modified_gmt":"2023-03-29T09:52:16","slug":"the-perfect-guide-for-jira-to-jira-integrations","status":"publish","type":"post","link":"https:\/\/actonic.de\/en\/the-perfect-guide-for-jira-to-jira-integrations\/","title":{"rendered":"The perfect guide for Jira to Jira integrations"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

Why sync 2 or more Jira instances?<\/h2>\n

There are many scenarios where syncing 2 Jiras can be useful. So, here are 2 examples:<\/p>\n

    \n
  1. \n

    Your d<\/span>evelopers might use Jira to track bugs, while your support team uses their own Jira instance to monitor customer issues. The support team wants to know when issues are fixed, and the developers want to know what issues customers are experiencing. An integration can share this data automatically, syncing the fields that each team needs.<\/p>\n<\/li>\n

  2. \n

    If you run a business that subcontracts deliveries, then the delivery company needs your customer data to do their job. You would like to know when products are delivered, and if there are any problems. Integrating Jira instances can connect both your systems, sharing exactly what you need without manual intervention.<\/p>\n<\/li>\n<\/ol>\n

    Choose the right solution first<\/h2>\n

    To integrate Jira instances successfully, you need the right tool.<\/p>\n

    The tool introduced today is called Exalate<\/u><\/a>. Exalate is designed to provide complete flexibility, giving you full and secure control over what is shared, and when synchronization takes place.<\/p>\n

    How to integrate multiple Jira instances in 5 steps<\/h2>\n

    Here\u2019s how to set up the Jira sync, using Exalate.<\/p>\n

    [\/vc_column_text][vc_column_text el_class=”info-box-general”]Note<\/span><\/strong>: If you need a more detailed article, check out this <\/span>Jira to Jira integration<\/span><\/u><\/a> guide.\u00a0<\/span>[\/vc_column_text][vc_column_text]<\/p>\n

    Step 1: Install Exalate on Jira<\/h3>\n

    First, you need to install Exalate. You\u2019ll need to repeat this step on both your Jira instances. You can find Exalate in the Atlassian marketplace<\/u><\/a>, accessible by clicking your user icon in Jira.<\/p>\n

    [\/vc_column_text][vc_single_image image=”9694″ img_size=”full” alignment=”center” onclick=”link_image”][vc_column_text]<\/p>\n

    Type \u201cExalate\u201d in the marketplace search field. Find \u201cExalate Jira Issue Sync & more\u201d. Click the free trial button, then \u201cGet license\u201d.<\/p>\n

    Choose whether you\u2019re using Jira Cloud, Server, or Data Center. Then provide your site\u2019s address.<\/p>\n

    Next, you\u2019ll be redirected back to your Jira dashboard. Confirm your free trial, and you\u2019re ready to go.<\/p>\n

    Step 2: Connect the Jira instances<\/h3>\n

    Now you need to create a connection between the two instances. With Exalate installed, you can find its menu on the left, under \u201cManage Apps\u201d on Jira\u2019s administration screen.<\/p>\n

    Click \u201cConnections\u201d in the Exalate menu, then click \u201cInitiate Connection\u201d.<\/p>\n

    [\/vc_column_text][vc_single_image image=”9696″ img_size=”full” alignment=”center” onclick=”link_image”][vc_column_text]<\/p>\n

    Enter the URL of the other Jira instance in the popup.<\/p>\n

    When connecting to a different instance, select your connection type, and then pick a configuration mode.<\/p>\n

    You can also put in the URL of the same instance here to connect projects on the same system. In that case, you can immediately select a configuration type.<\/p>\n

    Exalate gives you 3 options:<\/p>\n