{"id":5076,"date":"2021-08-20T17:14:09","date_gmt":"2021-08-20T15:14:09","guid":{"rendered":"https:\/\/www.actonic.de\/report-builder-version-3-1-19-release-notes-cloud-server-dc\/"},"modified":"2023-06-22T12:19:26","modified_gmt":"2023-06-22T10:19:26","slug":"report-builder-version-3-1-20-release-notes-cloud-server-dc","status":"publish","type":"post","link":"https:\/\/actonic.de\/en\/report-builder-version-3-1-20-release-notes-cloud-server-dc\/","title":{"rendered":"Report Builder: Version 3.1.20 Release Notes (Cloud\/Server\/DC)"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<h2 data-pm-slice=\"1 1 []\">Issue Export Panel<\/h2>\n<ul>\n<li><strong>New feature: <\/strong>We added the ability to configure the visibility of the panel for particular projects. You can make the panel visible to everyone or only to particular projects\/users\/groups.<\/li>\n<li><strong>Bug fix:<\/strong> Previously, generated and attached PDF files didn\u2019t throw system events for Issue Updates. Now, if the report is generated and attached to an issue as a PDF file, all standard events will be triggered and notifications will be sent out.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Filter by field<\/h2>\n<ul>\n<li><strong>Improvement:<\/strong> Reports have the ability to use JQL directly through Scope Picker now. If you are not familiar with JQL, some options to define the scope of issues by Projects\/Filters\/Epics are also still available.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Scripted Reports<\/h2>\n<ul>\n<li><strong>New feature:<\/strong> We added a new input field type: \u201cAttachment\u201d. It will provide the ability to select any existing attachment from Jira. Select an issue with attachment first and choose a particular attachment from the dropdown afterwards.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>New report in the gallery \u201cExport issue to DOCX or XLSX\u201d<\/h2>\n<ul>\n<li>The report provides a simple way to export an issue as a DOCX or XLSX data with your own layout. Create templates in Microsoft, Word &amp; Excel with placeholders.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>New report in the gallery \u201cFirst Reply and Response Time\u201d<\/h2>\n<ul>\n<li>The report shows the number of minutes between ticket submission and first reply by the support, a representative or the first response by a status change.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>New report in the gallery \u201cSupport Dashboard\u201d<\/h2>\n<ul>\n<li>The report provides a simple customer service dashboard which shows created, resolved and not resolved tickets in a timeline.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The new Report Builder update includes three new features: \u201eExport issue to DOCX or XLSX\u201d, \u201eFirst Reply and Response Time\u201d und \u201eSupport Dashboard\u201d. Moreover, it contains some new features in the Scripted Reports section and in the issue export panel.<\/p>\n","protected":false},"author":13,"featured_media":2234,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[246],"tags":[299,351],"class_list":["post-5076","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-release-notes","tag-release-notes-en","tag-release-notes-report-builder-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Report Builder: Version 3.1.20 Release Notes (Cloud\/Server\/DC) - Actonic \u2013 Unfolding your potential<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/actonic.de\/en\/report-builder-version-3-1-20-release-notes-cloud-server-dc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Report Builder: Version 3.1.20 Release Notes (Cloud\/Server\/DC)\" \/>\n<meta property=\"og:description\" content=\"The new Report Builder update includes three new features: \u201eExport issue to DOCX or XLSX\u201d, \u201eFirst Reply and Response Time\u201d und \u201eSupport Dashboard\u201d. 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