{"id":4825,"date":"2021-07-06T13:01:31","date_gmt":"2021-07-06T11:01:31","guid":{"rendered":"https:\/\/www.actonic.de\/?p=4825"},"modified":"2023-03-29T11:53:54","modified_gmt":"2023-03-29T09:53:54","slug":"changing-the-signature-in-jsm","status":"publish","type":"post","link":"https:\/\/actonic.de\/en\/changing-the-signature-in-jsm\/","title":{"rendered":"Changing the signature in Jira Service Management"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]Jira Service Management (JSM) serves as an innovative ITSM system for dev, IT Ops or business teams. Through an integrated service desk, customer or user requests can be worked on. Furthermore, issues can be linked throughout Jira overall and audits can be conducted.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][heading title=”The problem: Changing the e-mail signature in JSM” heading=”h2″ font_weight=”” el_id=”1625569654123-ba8490c5-7786″][vc_column_text]To answer user or customer requests, you can use JSM’s function for creating e-mails and notifications. These are being created through templates inside each JSM project. Their content as well as their look and feel can be adjusted to your needs. To send out messages, like you would with a common mailing program, we recommend adding a signature as well. But: JSM users oftentimes are not able to find the section for setting up and changing their JSM signature.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][heading title=”The solution: Adjusting the template” heading=”h1″ font_weight=”” el_id=”1625570256989-a0e08b27-84df”][vc_column_text]On the next two screenshots you will be able to see where to find the setting section in your JSM project, in order to change the signature.<\/p>\n

    \n
  1. Go to “customer notifications” insider your project.<\/li>\n
  2. Click on “edit templates”<\/li>\n
  3. Adjust your message and signature accordingly.<\/li>\n<\/ol>\n

    [\/vc_column_text][vc_single_image image=”4828″ img_size=”full” alignment=”center”][vc_single_image image=”4830″ img_size=”full” alignment=”center”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]We hope this tip helped you. If you have further questions, feel free to contact our consulting team.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    You’re not able to find the setting section for changing your notification signature inside your individual Jira Service Management project? Check out this simple tip to adjust the signature accordingly.<\/p>\n","protected":false},"author":11,"featured_media":4834,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[242],"tags":[342,283],"class_list":["post-4825","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-atlassian-best-practises","tag-atlassian-best-practises","tag-jsm-en"],"acf":[],"yoast_head":"\nChanging the signature in Jira Service Management - Actonic \u2013 Unfolding your potential<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/actonic.de\/en\/changing-the-signature-in-jsm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Changing the signature in Jira Service Management\" \/>\n<meta property=\"og:description\" content=\"You're not able to find the setting section for changing your notification signature inside your individual Jira Service Management project? 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