{"id":14002,"date":"2026-07-15T16:19:46","date_gmt":"2026-07-15T14:19:46","guid":{"rendered":"https:\/\/actonic.de\/?p=14002"},"modified":"2026-07-15T16:45:28","modified_gmt":"2026-07-15T14:45:28","slug":"jira-attachment-scanner-find-pii-passwords-secrets-hiding-in-your-files","status":"publish","type":"post","link":"https:\/\/actonic.de\/en\/jira-attachment-scanner-find-pii-passwords-secrets-hiding-in-your-files\/","title":{"rendered":"Jira Attachment Scanner: Find PII, Passwords & Secrets Hiding in Your Files"},"content":{"rendered":"

[vc_row css=”.vc_custom_hero{padding-top:48px;padding-bottom:48px;}”][vc_column][vc_column_text css=””]Attachment Scanner – OCR, PII & Password Detection for Jira<\/strong>\u00a0reads the text inside<\/em> your Jira attachments – including screenshots and scanned PDFs – so sensitive data your existing tools can’t see never slips through. Built-in OCR, zero third-party AI, EU-based processing.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]In short:<\/strong> Jira search and most DLP tools index fields and comments<\/em>, not file contents – so a password in a screenshot or an SSN on a scanned form is invisible to them. Attachment Scanner opens every supported attachment, runs OCR on images and scanned PDFs, reports every match with full context, and lets an admin remediate – all with EU-based processing and no public AI service involved.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

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The blind spot: your riskiest data hides where text scanners go blind<\/h2>\n

Jira has quietly become a data vault. Every ticket, comment, and uploaded file can hold personally identifiable information (PII), payment data, health information, or credentials. Permission schemes control who can open an issue<\/em> – not what’s stored inside the attachment<\/em>. And the highest-risk content is often a screenshot of a login screen, a scanned ID form, or an exported PDF, where text-based scanning simply can’t reach.<\/p>\n

Attachment Scanner closes that gap.<\/strong> You define a detection pattern and a JQL scope; the app reads every supported attachment – using OCR for images and scanned PDFs – and surfaces every match so you can act on it.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

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Why teams choose Attachment Scanner for Jira<\/h2>\n

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\ud83d\udd0d Built-in OCR that reads images<\/h3>\n

The core differentiator: Attachment Scanner reads text inside screenshots and scanned PDFs<\/strong>, not just text-layer files. Passwords, API keys, and PII hiding in images are caught – exactly the content most secret and PII scanners miss.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text css=””]<\/p>\n

\ud83d\udee1\ufe0f Zero third-party AI<\/h3>\n

Nothing is sent to OpenAI, Google, or any public AI service – a privacy model built for regulated and EU buyers.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text css=””]<\/p>\n

\ud83e\udde0 In-memory-only processing<\/h3>\n

Attachment binaries are processed in memory and discarded immediately. Only matched snippets<\/strong> (with short context) are stored – never full files, never full extracted text – inside Atlassian’s own Forge storage.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

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\ud83c\udfaf JQL-scoped, pattern-driven<\/h3>\n

Target exactly the issues that matter with a JQL scope<\/strong> plus a simple wildcard or full regex pattern<\/strong>. Live validation catches typos before a scan runs. Reusable templates make repeat audits one click.<\/p>\n

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\ud83d\udcc4 Broad file coverage<\/h3>\n

Reads images (PNG\/JPG\/screenshots), scanned and<\/em> text-layer PDFs, Office files (DOCX\/XLSX\/PPTX), CSV, and plain text. Works across Jira Software and Jira Service Management<\/strong>.<\/p>\n

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\u2705 Human-in-the-loop remediation<\/h3>\n

Review every match with the issue key, file name, matched text, and surrounding context – then bulk-delete<\/strong> violating attachments. Deletion is always an explicit, admin-confirmed action, captured in a full audit log. No automatic deletion.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]No surprise costs.<\/strong> Full scans use a per-site OCR credit budget (1 credit per image, 1 per OCR’d PDF page; text-layer PDFs, Office, and text files cost 0). A free Document-only<\/strong> mode scans Office and text files with zero credits and never contacts the OCR service. Start with a 30-day free trial<\/strong> and 100 evaluation credits per month.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

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Comparison with other apps<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Capability<\/th>\nAttachment Scanner (Actonic)<\/th>\nData – PII Scanner DLP (miniOrange)<\/th>\nPII Protection & DLP (Polymetis)<\/th>\n<\/tr>\n<\/thead>\n
Primary focus<\/strong><\/td>\nOCR-reading attachment contents<\/td>\nReal-time DLP with redaction & encryption<\/td>\nBroad, hands-off DLP across issues<\/td>\n<\/tr>\n
Platform<\/strong><\/td>\nJira Cloud (Forge)<\/td>\nJira Cloud (Forge)<\/td>\nJira Cloud (Forge)<\/td>\n<\/tr>\n
OCR – text inside images\/scanned PDFs<\/strong><\/td>\n\u2705 Dedicated EU GPU OCR (core specialty)<\/td>\n\u274c Regex only (AI scanning “coming soon”)<\/td>\n\u2705 Detects text within images (in-instance)<\/td>\n<\/tr>\n
What it scans<\/strong><\/td>\nAttachments: images, PDFs, Office, CSV, text<\/p>\n

For Jira fields actonic has a separate app<\/a><\/td>\n

Ticket text (80+ types) + PDF\/Doc attachments<\/td>\nAll issues incl. images & text attachments<\/td>\n<\/tr>\n
Built-in detection rules<\/strong><\/td>\nYou define patterns (regex\/wildcard) – fully customized<\/td>\n80+ built-in + custom regex<\/td>\n70+ built-in types<\/td>\n<\/tr>\n
Scan trigger<\/strong><\/td>\nOn-demand (JQL-scoped)<\/td>\nReal-time + on-demand (scheduled coming soon)<\/td>\nAutomatic on change + on-demand Site Scan<\/td>\n<\/tr>\n
Remediation<\/strong><\/td>\nManual bulk-delete (audit-logged) – lowest risk<\/td>\nAutomated redaction + encrypt\/decrypt<\/td>\nAutomated via Jira Automation (quarantine, alerts)<\/td>\n<\/tr>\n
Third-party \/ public AI<\/strong><\/td>\nNone<\/td>\nNone<\/td>\nNone<\/td>\n<\/tr>\n
Confluence<\/strong><\/td>\nRoadmap (by request)<\/td>\nYes (separate app)<\/td>\nYes (separate app)<\/td>\n<\/tr>\n
Free trial<\/strong><\/td>\nYes (via Atlassian)<\/td>\nYes (via Atlassian)<\/td>\nYes (via Atlassian)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

If your specific risk is sensitive data buried in screenshots and scanned documents, and you need explicit EU data residency with no public AI, Attachment Scanner is purpose-built for exactly that.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

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Who Attachment Scanner is built for<\/h2>\n
    \n
  • Data Protection Officers & GRC leads<\/strong> – prove what PII you hold and where, including inside attachments, for GDPR and audit readiness.<\/li>\n
  • Security & AppSec engineers<\/strong> – catch credentials and API keys hiding in screenshots that text-based secret scanners can’t see.<\/li>\n
  • Jira \/ Atlassian admins<\/strong> – scan thousands of attachments by JQL scope and remediate from one screen instead of ticket-by-ticket.<\/li>\n
  • Jira Service Management teams<\/strong> – customer-uploaded ID scans and screenshots are a high-risk PII source worth scanning.<\/li>\n
  • Regulated sectors (healthcare, finance, public)<\/strong> – EU-based OCR, no third-party AI, and in-memory-only processing for the most sensitive content.<\/li>\n<\/ul>\n

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    Privacy & compliance<\/h2>\n

    Attachment Scanner is one reliable, auditable technical control inside a broader compliance programme – no single tool guarantees compliance on its own. It supports data-protection efforts under GDPR, HIPAA, PCI-DSS, SOC 2, ISO 27001, and CCPA<\/strong> by helping you find and remediate sensitive data in Jira attachments, with EU\/EEA processing, in-memory-only handling, Forge storage isolated per site, and a full audit trail. Uninstalling the app removes its stored data automatically.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

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    Frequently asked questions<\/h2>\n

    [\/vc_column_text][vc_toggle title=”Can Attachment Scanner find PII inside Jira attachments?” style=”rounded” color=”green” css=””]Yes. Attachment Scanner opens every supported attachment in your JQL scope – images, scanned and text-layer PDFs, Office documents, CSV, and text files – and reports every match to your PII or secret patterns, with issue key, file name, matched text, and surrounding context.[\/vc_toggle][vc_toggle title=”Does it read text inside screenshots and scanned PDFs?” style=”rounded” color=”green” css=””]Yes. Built-in OCR reads text out of images and scanned PDFs, so passwords, API keys, and PII hiding as pixels are detected – the exact content that text-based DLP and secret scanners miss.[\/vc_toggle][vc_toggle title=”Is any of our data sent to a public AI service?” style=”rounded” color=”green”]
    \nNo. OCR runs on dedicated EU\/EEA GPU hardware managed by Actonic. No OpenAI, Google, or Anthropic is involved. Attachment binaries are processed in memory and discarded; only matched snippets are stored, in your own Atlassian Forge storage.
    \n[\/vc_toggle][vc_toggle title=”Does installing the app make us compliant?” style=”rounded” color=”green”]
    \nNo tool guarantees compliance on its own. Attachment Scanner is one auditable technical control that helps you find and remediate sensitive data in attachments as part of a broader GDPR, HIPAA, PCI-DSS, or SOC 2 programme.
    \n[\/vc_toggle][vc_toggle title=”Will it delete our files automatically?” style=”rounded” color=”green”]
    \nNever. Deletion is always an explicit, admin-confirmed action and is fully captured in the audit log. Detection and remediation are kept separate on purpose.
    \n[\/vc_toggle][vc_toggle title=”How much does it cost?” style=”rounded” color=”green”]
    \nThere’s a 30-day free trial with 100 evaluation OCR credits per month. Full scans use a per-site monthly credit budget (1 credit per image, 1 per OCR’d PDF page); text-layer PDFs, Office, and text files cost zero credits, and a free Document-only mode never uses credits. Check the current per-user pricing on the Atlassian Marketplace listing.
    \n[\/vc_toggle][vc_toggle title=”Does it work with Jira Service Management and Data Center?” style=”rounded” color=”green”]
    \nIt works with Jira Cloud, including Jira Software and Jira Service Management. Data Center and Confluence are not supported today; Confluence is on the roadmap and driven by customer requests.
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    [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_cta{padding-top:40px;padding-bottom:40px;}”][vc_column width=”1\/2″][button title=”Try it free” link=”https:\/\/marketplace.atlassian.com\/apps\/3518501310\/attachment-scanner-ocr-pii-password-detection-for-jira?hosting=cloud&tab=overview”][\/vc_column][vc_column width=”1\/2″][button title=”Get demo” link=”https:\/\/actonic.de\/app-demo”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

    [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_row css=”.vc_custom_hero{padding-top:48px;padding-bottom:48px;}”][vc_column][vc_column_text css=””]Attachment Scanner – OCR, PII & Password Detection for Jira\u00a0reads the text inside your Jira attachments – including screenshots and scanned PDFs – so sensitive data your existing tools can’t see never slips through. Built-in OCR, zero third-party AI, EU-based processing.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]In short: Jira search and most DLP tools index fields and\u2026<\/p>\n","protected":false},"author":35,"featured_media":14008,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[242,238],"tags":[],"class_list":["post-14002","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles-atlassian-best-practises","category-articles-data-security"],"acf":[],"yoast_head":"\nJira Attachment Scanner: Find PII, Passwords & Secrets Hiding in Your Files - Actonic \u2013 Unfolding your potential<\/title>\n<meta name=\"description\" content=\"A Jira attachment scanner that finds PII, passwords and secrets in files - even screenshots and scanned PDFs - 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