{"id":7787,"date":"2022-05-25T08:37:13","date_gmt":"2022-05-25T06:37:13","guid":{"rendered":"https:\/\/actonic.de\/7779-2\/"},"modified":"2022-05-25T09:45:24","modified_gmt":"2022-05-25T07:45:24","slug":"customized-jira-report-as-success-guarantee-buefa","status":"publish","type":"page","link":"https:\/\/actonic.de\/en\/customized-jira-report-as-success-guarantee-buefa\/","title":{"rendered":"A customized Jira report as a success guarantee for B\u00dcFA"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][heading title=&#8221;\u201cTruly outstanding\u201d: How B\u00dcFA Chemicals used a custom Jira report to boost delivery targets rapidly&#8221; heading=&#8221;h1&#8243; el_id=&#8221;1653460430305-2265ad23-aa73&#8243;][vc_empty_space height=&#8221;22px&#8221;][heading title=&#8221;Our Report Building Service creates any report you need!&#8221; heading=&#8221;h5&#8243; text_align=&#8221;left&#8221; font_weight=&#8221;lighter&#8221; el_id=&#8221;1653460450503-eb1c0c05-d03a&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html]JTNDZGl2JTIwaWQlM0QlMjJhcnRpY2xlLXNlcGFyYXRvciUyMiUzRSUyMCUzQyUyRmRpdiUzRQ==[\/vc_raw_html][vc_empty_space height=&#8221;10px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]The chemistry is right. And has been for over 130 years: B\u00dcFA is an independent<strong data-renderer-mark=\"true\"> chemical company that manufactures over 1000 different chemical products.<\/strong> In addition to the production of innovative chemicals of the highest quality standards, there is also the \u201cjust-in-time\u201d delivery for customers. Therefore, reliable tools for internal processes are<span id=\"9528b6d8-f772-44fe-84aa-0a6bc9e4b23f\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"9528b6d8-f772-44fe-84aa-0a6bc9e4b23f\"> <\/span>essential. The <strong data-renderer-mark=\"true\">Application Technology team<\/strong> realized that <strong data-renderer-mark=\"true\">Excel <\/strong>alone could neither adequately map nor improve internal processes. The solution<span id=\"00af1708-8d2d-419b-94ec-8c098db5f830\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"00af1708-8d2d-419b-94ec-8c098db5f830\"> to their proble<\/span>m is called <a class=\"css-bspq7p\" title=\"https:\/\/marketplace.atlassian.com\/apps\/1216997\/report-builder?_ga=2.170142632.908938507.1653284252-2012068308.1652169216&amp;_gl=1*pkhj2r*_ga*MjAxMjA2ODMwOC4xNjUyMTY5MjE2*_ga_9LVM9V88PV*MTY1MzI5NjIxNC4xMzMuMS4xNjUzMjk2MjE1LjU5&amp;tab=overview&amp;hosting=cloud\" href=\"https:\/\/marketplace.atlassian.com\/apps\/1216997\/report-builder?_ga=2.170142632.908938507.1653284252-2012068308.1652169216&amp;_gl=1*pkhj2r*_ga*MjAxMjA2ODMwOC4xNjUyMTY5MjE2*_ga_9LVM9V88PV*MTY1MzI5NjIxNC4xMzMuMS4xNjUzMjk2MjE1LjU5&amp;tab=overview&amp;hosting=cloud\" data-renderer-mark=\"true\"><strong data-renderer-mark=\"true\">Report Builder.<\/strong><\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;7775&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2 id=\"The-challenge-for-B\u00dcFA\" data-renderer-start-pos=\"914\">The challenge for B\u00dcFA<\/h2>\n<p data-renderer-start-pos=\"938\">Environmental requirements, numerous regulations and technical possibilities make the daily work with chemicals a challenge. Therefore, every chemical company needs mechanisms that make work as efficient and pleasant as possible. B\u00dcFA is no exception. Particularly in Application Technology, where external customer inquiries are made and forwarded internally, tools for <strong data-renderer-mark=\"true\">self-optimization<\/strong> are in demand.<\/p>\n<p data-renderer-start-pos=\"1343\">And here was <strong data-renderer-mark=\"true\">the problem: Excel. <span id=\"52331bbc-c9f5-470f-befc-85f292241459\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"52331bbc-c9f5-470f-befc-85f292241459\">To<\/span> track their own progress, <\/strong>the Application Technology team mainly used <strong data-renderer-mark=\"true\">Confluence <\/strong>with a workflow plugin. Here they could display which work package was currently located where, but a target-actual comparison was not available. In addition, there was an<strong data-renderer-mark=\"true\"> Excel spreadsheet<\/strong> that had to be updated manually on a daily basis. This additional work with<span id=\"516665c6-89bf-408b-a0c9-301ec2bd7c42\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"516665c6-89bf-408b-a0c9-301ec2bd7c42\">out any ad<\/span>ded value was no longer acceptable for<strong data-renderer-mark=\"true\"> Kristof M\u00e4nnel, the <span id=\"010834d8-4e64-42dc-a985-2fa6536e9649\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"010834d8-4e64-42dc-a985-2fa6536e9649\">team lead for Application Technology<\/span><\/strong>. He sought advice from<strong data-renderer-mark=\"true\"> Lars Brozinski of B\u00dcFA IT management. <\/strong>After a joint requirements analysis, a goal was quickly defined: to flexibly display and optimize internal processes without Excel.<\/p>\n<h2 id=\"With-a-customized-Jira-report-to-success\" data-renderer-start-pos=\"2027\">With a customized Jira report to success<\/h2>\n<p data-renderer-start-pos=\"2069\">The two relocated the mapping of internal processes to Jira, which the company was already using somewhere else. They soon came up with the idea of using <a class=\"css-bspq7p\" title=\"https:\/\/marketplace.atlassian.com\/apps\/1216997\/report-builder?_ga=2.170142632.908938507.1653284252-2012068308.1652169216&amp;_gl=1*pkhj2r*_ga*MjAxMjA2ODMwOC4xNjUyMTY5MjE2*_ga_9LVM9V88PV*MTY1MzI5NjIxNC4xMzMuMS4xNjUzMjk2MjE1LjU5&amp;tab=overview&amp;hosting=cloud\" href=\"https:\/\/marketplace.atlassian.com\/apps\/1216997\/report-builder?_ga=2.170142632.908938507.1653284252-2012068308.1652169216&amp;_gl=1*pkhj2r*_ga*MjAxMjA2ODMwOC4xNjUyMTY5MjE2*_ga_9LVM9V88PV*MTY1MzI5NjIxNC4xMzMuMS4xNjUzMjk2MjE1LjU5&amp;tab=overview&amp;hosting=cloud\" data-renderer-mark=\"true\"><strong data-renderer-mark=\"true\">Report Builder<\/strong><\/a> from Actonic, an extremely versatile Jira app with numerous pre-built report templates to optimize their own processes.<\/p>\n<p data-renderer-start-pos=\"2359\"><strong data-renderer-mark=\"true\">B\u00dcFA <\/strong>had<span id=\"f6532cec-2adb-45c5-8c90-75fd26b47192\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"f6532cec-2adb-45c5-8c90-75fd26b47192\"> <\/span>the <strong data-renderer-mark=\"true\">specific requirement <\/strong>to accurately visualize and track the desired date as well as the workload and goal of an order. It should be possible to precisely display at which point in time an issue changes status and enters the completion phase. Without further ado, Mr. Brozinski sat down at the computer, opened the backend and wanted to see for himself what he could do to support his colleagues. That&#8217;s when he suddenly noticed the built-in support for custom reports through the button:<\/p>\n<p>[\/vc_column_text][button title=&#8221;Actonic Report Building Service&#8221; link=&#8221;https:\/\/actonic.de\/en\/report-building-service\/&#8221; button_align=&#8221;center&#8221; button_size=&#8221;btn-lg&#8221; el_id=&#8221;1653461579109-20b4ad2c-140a&#8221;][vc_empty_space][vc_column_text]<\/p>\n<p data-renderer-start-pos=\"2893\">With a simple click, he contacted Actonic and left the coding and testing of a customized Jira report to experienced developers \u2013 and could fully concentrate on his own core tasks.<\/p>\n<h3 id=\"This-is-what-the-customized-Jira-report-looks-like\" data-renderer-start-pos=\"3075\">This is what the customized Jira report looks like<\/h3>\n<p data-renderer-start-pos=\"3127\">B\u00dcFA wanted a bar chart of delivery date accuracy that always updates automatically. A realistic end date of an issue is defined in the Jira ticket as a target value and compared with the actual value. If the implementation of an issue is faster than the realistic end date, the bar is displayed in green, if it takes longer, in red.<\/p>\n<p data-renderer-start-pos=\"3462\">Using sample data from Actonic\u2019s developer team, the Jira report looks like this:<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;7786&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221;][vc_column_text]<\/p>\n<p data-renderer-start-pos=\"3548\">The blue line at 75 percent marks the on-time delivery target set by B\u00dcFA.<\/p>\n<p data-renderer-start-pos=\"3624\">The time period can be selected individually with complete flexibility:<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;7784&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221;][vc_column_text]<\/p>\n<p data-renderer-start-pos=\"4026\">What is also an absolute added value for B\u00dcFA: When clicking on the bars, the team is directed to the linked Jira tickets. Here they can see in detail what took how long for an issue:<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;7782&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; onclick=&#8221;link_image&#8221;][vc_column_text]<\/p>\n<h1 id=\"\u201cTruly-outstanding\u201d:-Report-Building-Service-from-Actonic\" data-renderer-start-pos=\"3888\">\u201cTruly outstanding\u201d: Report Building Service from Actonic<\/h1>\n<p data-renderer-start-pos=\"3947\">The<a class=\"css-bspq7p\" title=\"https:\/\/actonic.de\/en\/report-building-service\/\" href=\"https:\/\/actonic.de\/en\/report-building-service\/\" data-renderer-mark=\"true\"><strong data-renderer-mark=\"true\"> Report Building Service<\/strong><\/a> Jira repor<span id=\"30b84cdd-7de3-4b37-b285-ae6756915a89\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"30b84cdd-7de3-4b37-b285-ae6756915a89\">t has bee<\/span>n used at B\u00dcFA for several months. The team around Mr. M\u00e4nnel started with a target of 75 percent on-time delivery. And despite environmental resource deficiencies, the Application Technology team was able to raise the bar by quite a bit thanks to the<strong data-renderer-mark=\"true\"> process revolution <\/strong>provided by its own Report Builder report. Now, 80 percent on-time delivery is considered the standard.<\/p>\n<p data-renderer-start-pos=\"4370\"><em data-renderer-mark=\"true\">\u201cTruly outstanding,\u201d <\/em>says Mr. M\u00e4nnel about the solution Actonics Report Building Service delivered him. <em data-renderer-mark=\"true\">\u201cThis report updates itself. We were able to throw the Excel spreadsheet overboard and <strong data-renderer-mark=\"true\">all of our colleagues are happy.\u201d<\/strong><\/em><\/p>\n<p data-renderer-start-pos=\"4596\">The interview with Mr. M\u00e4nnel and Mr. Brozinski emphasizes how much time the B\u00dcFA team saves thanks to the new Jira report. Communication with Actonic throughout the project was also fast and transparent. After the first customer testing of the report, further feedback loops followed. That&#8217;s because the Actonic team creates any report a customer wants and doesn&#8217;t consider the work done until the customer is absolutely sa<span id=\"65a70dd4-3be0-4125-9895-4754734093e1\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"65a70dd4-3be0-4125-9895-4754734093e1\">tisfied with the result.<\/span><\/p>\n<h2 id=\"Good-chemistry-with-Actonic\" data-renderer-start-pos=\"5046\">Good chemistry with Actonic<\/h2>\n<p data-renderer-start-pos=\"5075\">B\u00dcFA stands for &#8220;good chemistry&#8221;. And not only with its end products, but also with the corporate atmosphere. This thought can also be applied to the work with the Actonic Report Building Service. In close consultation with the customer B\u00dcFA, exactly the <strong data-renderer-mark=\"true\">individual Jira report<\/strong> was developed that revolutionizes the internal processes of the chemical company&#8217;s Application Technology. <strong data-renderer-mark=\"true\">Daily updated data, transparent visualizations and the link to Jira issues <\/strong>are a <em data-renderer-mark=\"true\">\u201cwin win win\u201d <\/em>for the satisfied team. Now, capacities can be managed much <span id=\"504773b5-cfc7-479e-a38c-f44431b97758\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"504773b5-cfc7-479e-a38c-f44431b97758\">better in comparison to the <\/span>\u201cout of the box\u201d Jira reports alone (and we don&#8217;t even want to mention Excel at this point). The whole team benefits from the visual overview of the achieved performance. But also the team lead sees an incredible benefit in the quick analysis.<\/p>\n<h3 id=\"You-can-also-benefit-from-the-Report-Building-Service\" data-renderer-start-pos=\"5888\">You can also benefit from the Report Building Service<\/h3>\n<p data-renderer-start-pos=\"5943\">You can also benefit from the Report Building Service<\/p>\n<p data-renderer-start-pos=\"5998\">A Jira report that can solve all your problems?<a class=\"css-bspq7p\" title=\"https:\/\/marketplace.atlassian.com\/apps\/1216997\/report-builder?_ga=2.170142632.908938507.1653284252-2012068308.1652169216&amp;_gl=1*pkhj2r*_ga*MjAxMjA2ODMwOC4xNjUyMTY5MjE2*_ga_9LVM9V88PV*MTY1MzI5NjIxNC4xMzMuMS4xNjUzMjk2MjE1LjU5&amp;tab=overview&amp;hosting=cloud\" href=\"https:\/\/marketplace.atlassian.com\/apps\/1216997\/report-builder?_ga=2.170142632.908938507.1653284252-2012068308.1652169216&amp;_gl=1*pkhj2r*_ga*MjAxMjA2ODMwOC4xNjUyMTY5MjE2*_ga_9LVM9V88PV*MTY1MzI5NjIxNC4xMzMuMS4xNjUzMjk2MjE1LjU5&amp;tab=overview&amp;hosting=cloud\" data-renderer-mark=\"true\"><strong data-renderer-mark=\"true\"> Report Builder<\/strong><\/a> makes it possible. As you just read, thanks to the Report Building Service, specific customer requests can be tackled.<\/p>\n<p data-renderer-start-pos=\"6181\"><span id=\"6300e3ad-2d2c-4104-bbe3-ddb8d9e297bd\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"6300e3ad-2d2c-4104-bbe3-ddb8d9e297bd\">Whatever your team is missing to unfold its full potential, with Actonic you will find the solution<\/span>.<\/p>\n<p data-renderer-start-pos=\"6283\">Just <a class=\"css-bspq7p\" title=\"https:\/\/actonic.de\/en\/contact\/\" href=\"https:\/\/actonic.de\/en\/contact\/\" data-renderer-mark=\"true\"><strong data-renderer-mark=\"true\">contact us <\/strong><\/a>and we&#8217;ll work together to achieve success!<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<\/p>\n<h5 style=\"text-align: center;\"><em data-renderer-mark=\"true\">&#8220;Truly outstanding [&#8230;.] all colleagues are happy.&#8221;<\/em><\/h5>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<\/p>\n<h3 id=\"About-the-customer\" data-renderer-start-pos=\"6402\">About the customer<\/h3>\n<p data-renderer-start-pos=\"6422\"><strong data-renderer-mark=\"true\">B\u00dcFA \u2013 New Chemistry<\/strong><\/p>\n<p data-renderer-start-pos=\"6444\">B\u00dcFA is the world&#8217;s first online wholesaler for chemicals and was founded in 1883 as a family business. The company now manufactures over 1000 different chemical products at facilities in Germany and the Netherlands \u2013 and it&#8217;s all climate-neutral! Wind energy, railroad industry or even boat building and sanitary markets worldwide use products from B\u00dcFA<span id=\"daa7ba68-c3c5-4d08-9ae1-9fb06009bbec\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"daa7ba68-c3c5-4d08-9ae1-9fb06009bbec\">.<\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<\/p>\n<h3 id=\"Interview-partners\" data-renderer-start-pos=\"6801\">Interview partners<\/h3>\n<p data-renderer-start-pos=\"6821\"><strong data-renderer-mark=\"true\">Lars Brozinski,<\/strong> IT management<\/p>\n<p data-renderer-start-pos=\"6852\">For more than seven years, Lars Brozinski has been working in IT management at B\u00dcFA. As an administrator for Jira and Confluence, he is responsible for problem analyses and is always looking for technical opportunities to further develop. In addition, website design and web-based systems are also among his areas of expertise.<\/p>\n<p data-renderer-start-pos=\"7183\"><strong data-renderer-mark=\"true\">Kristof M\u00e4nnel<\/strong>, Team Lead Application Technology<\/p>\n<p data-renderer-start-pos=\"7233\">Kristof M\u00e4nnel has been working at B\u00dcFA for 15 years. Starting out in application management, he is now head of Application Technology. Here, external customer inquiries are answered quickly and carefully. His daily work also includes looking for ways to optimize team processes.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<\/p>\n<h3 id=\"The-problem\" data-renderer-start-pos=\"7516\">The problem<\/h3>\n<p data-renderer-start-pos=\"7529\">How can internal key indicators for process optimization be better presented than in Excel? The Application Technology team wanted to display the target and actual values of their own delivery time visually and with daily updated data in order to increase their own performance.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<\/p>\n<h3 id=\"The-solution-to-the-problem\" data-renderer-start-pos=\"7812\">The solution to the problem<\/h3>\n<p data-renderer-start-pos=\"7841\">Report Builder is a Jira reporting tool that already provides a variety of predefined reports such as Velocity Chart or Flow Time. Whenever customers have special requirements for report creation, they can turn to the Report Building Service. In this service, after a detailed requirements analysis, an individual report is created that is exactly the solution to <span id=\"d487feec-b023-472d-82f3-1ff5305ba043\" data-renderer-mark=\"true\" data-mark-type=\"annotation\" data-mark-annotation-type=\"inlineComment\" data-id=\"d487feec-b023-472d-82f3-1ff5305ba043\">your sp<\/span>ecific problem!<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_column_text]<\/p>\n<h3 id=\"The-solution-in-numbers\" data-renderer-start-pos=\"8232\">The solution in numbers<\/h3>\n<p data-renderer-start-pos=\"8257\">Currently, B\u00dcFA is also affected by environmental resource shortages. Nevertheless, with the help of Actonic&#8217;s customized Jira report, the application engineering department has already been able to increase its own delivery time. From 75 to 80 percent. And the trend is upwards.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][heading title=&#8221;\u201cTruly outstanding\u201d: How B\u00dcFA Chemicals used a custom Jira report to boost delivery targets rapidly&#8221; heading=&#8221;h1&#8243; el_id=&#8221;1653460430305-2265ad23-aa73&#8243;][vc_empty_space height=&#8221;22px&#8221;][heading title=&#8221;Our Report Building Service creates any report you need!&#8221; heading=&#8221;h5&#8243; text_align=&#8221;left&#8221; font_weight=&#8221;lighter&#8221; el_id=&#8221;1653460450503-eb1c0c05-d03a&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_raw_html]JTNDZGl2JTIwaWQlM0QlMjJhcnRpY2xlLXNlcGFyYXRvciUyMiUzRSUyMCUzQyUyRmRpdiUzRQ==[\/vc_raw_html][vc_empty_space height=&#8221;10px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]The chemistry is right. And has been for over 130 years: B\u00dcFA is an independent chemical company that manufactures over 1000 different\u2026<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-tpl-no-sidebar-no-title.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7787","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>A customized Jira report as a success guarantee for B\u00dcFA | Actonic \u2013 Unfolding your potential<\/title>\n<meta name=\"description\" content=\"Customized Jira report for a chemical company \u25b6 Report Building Service for process optimization \u2705 Read success story now!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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