Dear Valued Customers!

As part of our ongoing commitment to delivering high-quality enterprise-grade solutions and keeping pace with evolving ecosystem standards, we are writing to inform you about an upcoming change to the pricing for our Actonic Datacentre Apps, effective from October 15, 2025.

What’s Changing

As of 15th October 2025, the cost for some Actonic Apps licenses will increase.

The change is necessary to align with rising development, support, infrastructure, and security costs – particularly as Atlassian continues to raise the bar with new features, tighter performance, and enhanced compliance requirements.

This will affect following apps DC editions:

• Report Builder for Jira
• Fast User Switcher (FUS) for Confluence
• Show Inline Comments in Editor (Confluence)
• Who is Online for Jira
• Timesheet Builder | Time tracking and worklog analysis
• Inline Table Editing – Excel Tables for Confluence

This will also affect following apps DC and Cloud editions:

• Data Protection Toolkit for Jira
• Data Protection Toolkit for Confluence

The details per app are in this PDF.

Important update for Report Builder Cloud version: Prices will decrease since 15th October, 2025. See details: https://actonic.de/en/report-builder-pricing-for-jira-cloud-data-center-after-15-october-2025/

Why Now?

We’d like to share what is driving this decision – and why it’s in your interest too:

Evolving Atlassian Standards

Atlassian itself recently introduced a series of changes (for Cloud & Data Center), reflecting their investment in platform enhancements, and increased enterprise scalability. Following their lead, we do increase our investments into Trust signals, certification, enabling AI capabilities for our solutions.

Continuous Improvement

Over the past year we’ve introduced many enhancements to our Datacentre  and Cloud apps: improved security and compliance updates, implemented a massive performance optimisations, better scalability, faster support and more integrations to help you get more done with less friction.

Sustainable Support & Development

To ensure we can maintain a higher level of service, invest in future features, respond quickly to bug-fixes, and support the evolving needs of every customer, adjustments to pricing are necessary.

How This Affects You & What You Can Do

We know any price change requires you to budget and plan. Here are steps to help manage the transition:

• Review your current licences & renewals: If your license renewal falls shortly after October 15, you may want to consider renewing earlier under the current rates (if feasible).
• Evaluate usage of features & seats: If some licences or apps are under-utilised, this might be a good time to assess whether scaling back (or consolidating) is possible.
• Reach out for a quote: Our team will be happy to provide you with detailed cost breakdowns based on your current setup, including what the new pricing will look like for your organisation.

Our Commitment to You

Even as we adjust our pricing, we remain 100% committed to your success. To ensure you receive maximum value, we will:

• Provide clear, transparent information on what changes are being made & why
• Offer assistance to help you optimise the way you use our apps
• Maintain the existing applications. Nothing will change in how quickly we respond or how well we support you.

We greatly appreciate your trust and partnership. If you have any questions, want to see your specific new pricing, or discuss how to minimise the impact, don’t hesitate to contact our Support.

Thank you for your understanding and continued support.